Privacy Policy
Privacy Policy
Effective Date: 6/26/26 (updated)
Vitaflow Wellness IV Lounge & Lifestyle Med Spa (“Vitaflow Wellness,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring compliance with all applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and Hawaii Revised Statutes regarding the protection and notification of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or interact with vitaflowwellness.com.
1. Information We Collect
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Email & Phone Number: If you subscribe or contact us through the website, we collect your email address and phone number to deliver promotions, updates, and wellness-related content. Email communications are managed via Mailchimp, and text communications via SimpleTexting.
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Medical & Payment Information: We do not store medical or payment information on our website. All bookings, health forms, and payments are processed and stored securely by IntakeQ, which operates under HIPAA-compliant standards.
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Website Usage Data: We may collect non-personal information such as IP address, browser type, device information, and cookies to improve website functionality and user experience.
2. How We Use Your Information
We use your information for the following purposes:
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To send marketing emails and text messages (you may opt out at any time)
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To improve website functionality and our services
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To respond to your inquiries
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To facilitate your medical care and related services in compliance with HIPAA
3. Disclosure of Information
We do not sell, rent, or otherwise share your personal information except as described below:
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Service Providers: Medical and payment data is processed by IntakeQ, our HIPAA-compliant business associate. Please refer to IntakeQ’s privacy policy for details on their data practices.
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Legal Compliance: We may disclose information if required by law, regulation, subpoena, or governmental request, including as required under HIPAA and Hawaii Revised Statutes.
4. Your Rights & Choices
You have the right to:
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Unsubscribe from marketing emails and texts at any time
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Access, correct, or request deletion of your medical or payment information by contacting IntakeQ directly
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Exercise additional privacy rights provided under federal or Hawaii state law
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Request access to or amendment of your Protected Health Information (PHI) under HIPAA
5. Data Security
We implement administrative, physical, and technical safeguards to protect your information, in accordance with HIPAA and Hawaii Revised Statutes. Medical and payment data security is managed by IntakeQ.
6. Breach Notification
If there is a breach of personal information or PHI as defined by Hawaii law or HIPAA, we will provide notification to affected individuals as required by Hawaii Revised Statutes §487N and applicable federal regulations.
7. Third-Party Links
Our website may contain links to third-party services (such as IntakeQ). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies for further information.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect, use, or disclose information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
9. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
10. Contact Information
If you have questions or concerns regarding this Privacy Policy or your personal information, or if you wish to exercise your rights under Hawaii or federal law, please contact:
Vitaflow Wellness IV Lounge & Lifestyle Med Spa
408 Uluniu St, Kailua, HI 96734
808-780-7245
Copyright Notice
All content on vitaflowwellness.com, including this Privacy Policy, is copyrighted by Vitaflow Wellness IV Lounge & Lifestyle Med Spa. Unauthorized use, reproduction, or distribution is prohibited.
This Privacy Policy is intended to comply with all applicable Hawaii state and federal privacy laws and regulations, including HIPAA. If you reside in a state with specific privacy requirements, you may have additional rights. Please contact us for more information or to exercise your rights.