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Privacy Policy

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Privacy Policy
Effective Date: 6/26/26 (updated)

Vitaflow Wellness IV Lounge & Lifestyle Med Spa (“Vitaflow Wellness,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring compliance with all applicable federal and state privacy laws, including HIPAA and Hawaii Revised Statutes regarding the protection and notification of personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you access or interact with vitaflowwellness.com.

1. Information We Collect

  • Email & Phone Number: If you subscribe, we collect your email address and phone number to deliver promotions, updates, and wellness-related content. Email communications are managed via Mailchimp, and text communications via SimpleTexting.

  • Medical & Payment Information: We do not store medical or payment information on our website. All bookings, health forms, and payments are processed and stored securely by IntakeQ, which adheres to HIPAA and applicable privacy standards.

2. Use of Information
We use your information for the following purposes:

  • To send marketing emails and text messages (you may opt out at any time)

  • To improve website functionality and our services

  • To respond to your inquiries

3. Disclosure of Information
We do not sell, rent, or otherwise share your personal information except as described below:

  • Service Providers: Medical and payment data is processed by IntakeQ. Please refer to IntakeQ’s privacy policy for details on their data practices.

  • Legal Compliance: We may disclose information if required by law, regulation, subpoena, or governmental request, including as required under Hawaii Revised Statutes.

4. Your Rights & Choices
You have the right to:

  • Unsubscribe from marketing emails and texts at any time

  • Access, correct, or request deletion of your medical or payment information by contacting IntakeQ directly

  • Exercise any additional privacy rights provided under federal or Hawaii state law

5. Data Security
We implement reasonable safeguards to protect your information, in accordance with HIPAA and Hawaii Revised Statutes. Medical and payment data security is managed by IntakeQ.

6. Breach Notification
If there is a breach of personal information as defined by Hawaii law, we will provide notification to affected individuals as required by Hawaii Revised Statutes §487N and applicable federal laws.

7. Third-Party Links
Our website may contain links to third-party services (such as IntakeQ). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies for further information.

8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect, use, or disclose information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

10. Contact Information
If you have questions or concerns regarding this Privacy Policy or your personal information, or if you wish to exercise your rights under Hawaii or federal law, please contact:

Vitaflow Wellness IV Lounge & Lifestyle Med Spa
408 Uluniu St, Kailua, HI 96734
808-780-7245
vitaflowwellness.com

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VITAFLOW WELLNESS is a leading wellness med spa serving Kailua, Honolulu, and communities throughout Oahu, Hawaii, specializing in IV therapy, functional lab testing, antioxidant testing, peptide therapy, NAD+ support, personalized supplement recommendations, gut health analysis, hormone testing, methylation testing, detoxification support, esthetics, facials, microneedling, hair restoration and neuromodulator wrinkle injections.

808-780-7245

408 Uluniu St Kailua, HI 96734

aloha@vitaflowwellness.com

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The information provided on this website is for educational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Always consult your healthcare provider regarding any medical concerns.  Services may require a health assessment and medical clearance to ensure safety and appropriateness of care. Treatments at Vitaflow Wellness are administered by experienced, licensed nurses under medical oversight.

We require at least 24 hours notice for appointment cancellations or rescheduling.  Cancellations made with less than 24 hours notice will incur a fee equal to 50% of the scheduled service.  Same day cancellations will be charged the full appointment cost.

Notice: No Affiliation with "Vitaflow Blood Support"
Vitaflow Wellness is a Hawaii-based wellness clinic located on Oahu and operated by licensed medical professionals. We are not affiliated with, endorsed by, or responsible for products marketed as "Vitaflow Blood Support" or "Blood Balance." All supplements offered by Vitaflow Wellness are available in person or through our approved vendor partners only.​

If you are vision-impaired or have a disability covered under the Americans with Disabilities Act (ADA) and need assistance accessing information or services on this website, please call.text us at 808-780-7245 or email aloha@vitaflowwellness.com. Our staff will be happy to provide information and discuss available options.

 

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All rights reserved.
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